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About

We've been in service longer than this company has existed.

We're not going to bore you with a five-paragraph founding story. The short version is below. The interesting version is, well — that's the part we keep to ourselves.

The boring version.
The one you're allowed to read.

We come from a line of service work. The kind your neighbors call you about. The kind manufacturers email you about. The kind that involves four invoice formats, three state DOT rules, and a parts cabinet that has been re-organized exactly never.

We tried every piece of software the industry sold us. None of them felt like ours. So we built one that did.

It worked. We let a few friends try it. Then their friends tried it. Then we hired one engineer, then another, and here we are — quietly building something the trades have wanted for a while.

If you want the longer version, buy us a coffee.

★ EXPERIENCE RECEIPT
Fridges fixed before noon

Many. We stopped counting.

— management
FILED UNDER
Warranty paperwork that crossed state lines

Three states on a Tuesday is normal. Four is a slow news day.

RECEIPT #0042
Times we held for the manufacturer

Lots. We built the software so you can do something else while you wait.

— still on hold

Why "Zephlet"? A tiny breeze in the chaos.

The name Zephlet was born after we spent way too much time trying to make field service software sound cool without sounding like it was invented by a committee wearing Patagonia vests.

We wanted something light, fast, and simple like a breeze. That led us to Zephyr, which means a soft, gentle wind. But “Zephyr” sounded a little too elegant for an app that also has to deal with clogged drains, broken compressors, missing parts, bad installs, and customers asking, “Are you sure it’s not just the button?”

So we made it smaller, friendlier, and less dramatic.

Zephlet.

Like a little zephyr. A tiny breeze of organization in the middle of the chaos.

Because running a service business can feel like standing inside a tornado made of invoices, schedules, customer texts, parts orders, and that one job from three weeks ago where nobody knows who promised what.

Zephlet is here to calm all that down. Not with corporate nonsense. Not with 47 tabs. Not with a “platform ecosystem solution.”

Just a simple, powerful tool that helps service pros stay organized, get paid, and look professional even when the day is absolutely unhinged.

What We've Done

Things we actually have on our resumé. A few we don't.

No theatrics, no founder hagiography. Just the boxes we've already checked, written plainly enough that anyone in the trades will recognize them.

  • Appliance repair — residential & commercialyes, plenty
  • Manufacturer warranty service programsin good standing
  • Parts distribution & inventorymoved a lot of boxes
  • Multi-state field operationsseveral state lines deep
  • Dispatch & scheduling at scalewhen the phones rang
  • Building tools for our own crewuntil they worked
  • Selling the company that taught us all thisno comment

The Short Answer

If you ask us "do you actually know this industry?" the answer is yes, and probably with more receipts than you'd like to read.

If you ask us for the long story, that's a different conversation. Ideally one with food involved.

"We don't claim to know everything. Just the things we've seen twice."

The Quiet Flex

We don't run on duct tape. Promise.

You don't need to care about any of this. Your stuff stays online; that's the part that matters. But for the curious, here's a rough sketch of what's under the hood.

backend
Python, all the way down.

Boring, mature, fast enough. We picked it on purpose.

infra
Bare metal, our way.

Dedicated hardware in real datacenters, run by us end to end. Not your CTO's hyperscaler.

edge
The cloud keeps the lights on.

For the places we need to be everywhere at once.

mobile
Shipped on Expo.

Your techs get the latest version without an app-store rain dance.

Yes, we have backups. In multiple places. Yes, we sleep at night. Yes, we'll happily nerd out about any of this — but probably not on the front page of our website.

Things people have asked us.

Some of these we'll answer. Some of these we'll politely decline.

Q · Who runs this?
People who can fix what you fix. — and a few who can also write SQL
Q · How big is the team?
Big enough. Small enough.
Q · Where are you based?
Where the work is. Officially: a building. Practically: vans.
Q · Are you VC-funded?
No.
Q · Are you planning to be?
Also no.
Q · Will you sell our data?
No. We've been on the receiving end of that. It's a bad time.
Q · Is there an AI inside Zephlet?
No magic robot will quote your jobs for you. we promise.
Q · Can we get the long story?
Buy us a coffee.

What you can hold us to. In writing, on purpose.

01. No silent price hikes.

Your price is your price. If we change a plan, you stay on your original rate.

02. No data resale.

We don't sell, share, or "anonymize and sell." Your business stays yours.

03. No fake AI.

We don't slap "AI" on something to sound smart. When we use it, we'll tell you.

04. Easy to leave.

One-click export of your clients, jobs, invoices, and attachments. Always.

05. Real people on support.

Not a chatbot, not a contractor in a different time zone. Real people.

06. No mind games on pricing.

Plans are simple. We don't paywall basic stuff behind enterprise pricing.

Try it. We'll explain it later.

14-day free trial. No card. Cancel anytime. The long story can wait.

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